Canny
About Canny
Canny is a comprehensive customer feedback management platform designed for product teams and businesses. It streamlines the collection and organization of user insights, facilitating effective communication around product roadmaps. Its standout feature is automated feedback capture, empowering teams to prioritize requests based on genuine customer needs.
Canny offers flexible pricing plans tailored for various business sizes. Users can choose from tiered options, each delivering exceptional value, including automated feedback management and project integration. Upgrading unlocks advanced features and priority support, helping teams maximize the platform's potential. Discover the plan that best fits your needs.
Canny features a modern and intuitive user interface, designed for seamless navigation and ease of use. Its layout enhances the user experience, allowing quick access to essential tools like feedback collection and analysis. This user-friendly design, combined with customizable features, makes Canny an efficient choice for product teams.
How Canny works
Upon signing up for Canny, users are guided through a simple onboarding process, allowing easy setup of feedback collection methods. Users can create feedback portals, integrate existing tools, and utilize AI-powered features for managing requests. Once set up, teams can analyze feedback trends, prioritize requests, and maintain transparency through shared roadmaps, streamlining their product development cycle.
Key Features for Canny
Automated Feedback Capture
Canny’s automated feedback capture feature simplifies the process for teams by allowing real-time collection of customer insights from conversations and interactions. This unique functionality ensures that no valuable feedback slips through the cracks, enabling businesses to make data-driven decisions effectively and efficiently.
Feedback Prioritization
Canny’s feedback prioritization tool aids teams in scoring feature requests based on potential impact and effort. This critical feature helps product managers focus on the most valuable enhancements, ensuring that development aligns with user needs and business goals, ultimately driving customer satisfaction and product success.
Public Roadmaps
Canny’s public roadmap feature allows teams to share progress transparently with users, enhancing engagement and trust. This distinct functionality ensures that stakeholders are updated on the development of requested features, fostering community involvement and satisfaction while keeping the feedback loop active and dynamic.
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