Context
About Context
Context is a revolutionary platform that converts product documentation into an intuitive, AI-driven chatbot. It automates customer support, providing instant answers to user queries 24/7, thereby freeing up your support team for unique inquiries. With seamless integration of diverse data sources, Context enhances user experience and efficiency.
Context offers a flexible pricing model tailored to different business needs. Each tier provides increased access to features like multi-source data integration and collaboration tools. Subscribers can enjoy numerous benefits, including enhanced support efficiency and responsiveness to customer inquiries, making Context an invaluable tool.
Context features a clean, user-friendly interface designed to facilitate easy navigation and use. Its layout allows users to quickly access and manage chatbots, FAQs, and support documentation. With innovative solutions like citation support and quick response ranking, Context ensures a seamless and efficient experience.
How Context works
Users begin by importing their existing product documentation from various sources into Context. The platform then allows for easy chatbot installation on websites or messaging platforms like Slack and Discord. With user-friendly navigation, staff can monitor bot interactions, assess user feedback, and refine documentation for continual improvement.
Key Features for Context
AI-Powered Chatbot Integration
The standout feature of Context is its AI-powered chatbot integration, which provides 24/7 automated tech support. Users can effortlessly convert their existing documentation into a smart chatbot, allowing instant responses to customer inquiries and enhancing overall support effectiveness.
Multi-Source Data Import
Context excels in its multi-source data import capability, allowing users to integrate information from websites, PDFs, wikis, and more. This unique feature enables seamless access to diverse data, ensuring comprehensive and accurate answers to user queries, ultimately enhancing customer support.
Response Ranking System
Context offers a user-friendly response ranking system, allowing users to mark replies as helpful or unhelpful. This feature helps improve the quality of responses over time and ensures that users receive the best possible support, making Context a dynamic solution for tech support needs.
