Jochem
About Jochem
Jochem is an AI-powered platform that offers instant answers for customer and employee queries, enhancing knowledge management efficiently. Its innovative capability to match unanswered questions with company experts ensures continuous learning and improvement. By streamlining the support process, Jochem helps users save time and enhance productivity.
Jochem offers flexible pricing plans starting from a free trial, with various subscription tiers catering to different organizational needs. Each plan provides unique features, including insights and expert matching. Upgrading gives users advanced capabilities, streamlining processes, and maximizing the efficiency of support systems, driving organizational success.
Jochem features a user-friendly interface that provides a seamless browsing experience. The layout is intuitive, highlighting important functionalities while making navigation effortless. Special features, like expert matching and an adaptive knowledge base, ensure that users can interact with Jochem easily, optimizing their support and information retrieval processes.
How Jochem works
Users begin their journey with Jochem through a simple onboarding process, where they set up their integration with existing tools. Once onboard, users can easily navigate the interface to ask questions directly, receiving instant AI-generated answers. If Jochem cannot provide an answer, it smartly connects users to an in-house expert, facilitating continuous learning and improving the knowledge base.
Key Features for Jochem
Expert Matching
Jochem's expert matching feature connects users with the right in-house specialists for unresolved queries. This unique capability optimizes the knowledge-sharing process, ensuring that users receive accurate answers promptly and that new insights are captured to enrich the collective knowledge base, enhancing overall support efficiency.
Automated Knowledge Capture
Jochem automates knowledge capture from experts, ensuring that valuable insights are stored in the knowledge base. This feature continuously enriches the system, reduces repetitive questions, and enhances user experience, allowing for rapid access to the most current and relevant information within the organization.
Continuous Learning
Jochem's continuous learning feature allows the platform to evolve by learning from experiences and expert insights. This capability reduces dependency on key employees and progressively eliminates the knowledge gaps, ensuring users have access to updated information and empowering teams with the latest knowledge at their fingertips.
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