Social Intents

Social Intents offers live chat and AI chatbot solutions for enhancing customer engagement and support.
August 15, 2024
Web App
Social Intents Website

About Social Intents

Social Intents is a live chat solution designed to empower businesses to engage with their customers effortlessly. Targeting small businesses and teams using Microsoft Teams, Slack, or Google Chat, this platform offers AI chatbot integration for real-time support and lead generation, ensuring effective customer communication and satisfaction.

Social Intents offers tiered pricing plans starting from $39/month for basic features, scaling up to $399/month for advanced functionalities. Each plan includes essential features like chat widgets and lead management, making it easy for users to choose a plan that fits their needs and budget without contracts.

Social Intents features a user-friendly interface designed for seamless navigation and accessibility. Its intuitive layout allows users to manage chats directly from familiar tools like Slack and Teams, ensuring a smooth user experience with unique functionalities for easy customization and integration.

How Social Intents works

Users interact with Social Intents by first signing up for a free trial, which allows them to connect their chat solution to existing platforms like Microsoft Teams, Slack, or Google Chat. After embedding the chat widget on their website, users can begin chatting with visitors in real-time, utilizing AI features to enhance customer support, capture leads, and automate responses.

Key Features for Social Intents

AI Chatbot Integration

The AI chatbot integration offered by Social Intents allows businesses to automate customer interactions while providing real-time assistance. This feature enhances user engagement by pre-qualifying leads and answering inquiries, making customer service more efficient and effective.

Multi-Platform Connectivity

Social Intents excels in multi-platform connectivity, enabling users to chat with website visitors through familiar applications like Slack, Teams, and Google Chat. This feature simplifies customer interactions and reduces the need for context switching, enhancing overall efficiency and user satisfaction.

Customizable Chat Widget

Social Intents provides a customizable chat widget that allows businesses to tailor their chat interface to suit their branding and communication style. This feature enhances user engagement by creating a consistent user experience across all touchpoints.

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