
About Sentaiment
Sentaiment is the definitive AI brand perception platform built for marketing, communications, and PR teams who refuse to fly blind. In an era where 89% of B2B buyers use AI to research vendors, your brand's story is no longer told just by you—it's shaped by how models like ChatGPT, Claude, and Gemini describe you. Sentaiment cuts through the noise, delivering crystal-clear visibility into your brand's representation across the world's most influential AI models. It transforms guesswork into actionable strategy, enabling agencies and brand teams to proactively uncover risks, seize opportunities, and correct misrepresentations before they shape market perception. With rapid analysis and model-specific guidance, Sentaiment provides the clarity and control needed to ensure your brand narrative remains accurate, strong, and aligned across the entire AI landscape.
Features of Sentaiment
Perception Audit & Echo Score
Gain instant, comprehensive visibility with an automated audit that queries over 10 major AI models, including ChatGPT, Claude, and Gemini, using 50+ real-world brand scenarios. In just five minutes, you receive a unified Echo Score that quantifies how clearly and consistently these models describe your brand, highlighting narrative gaps and strengths at a glance without any manual legwork.
Model-Specific Suggested Actions
Move from insight to impact with precise, actionable recommendations tailored to each AI model. This feature prioritizes fixes by effort and impact, providing clear copy, schema, and content guidance to correct errors, reinforce key messages, and actively shape the narrative told by each LLM, ensuring your changes resonate where it matters most.
Executive Reporting & Trend Tracking
Simplify stakeholder communication with automated, exportable reports that track your Echo Score and perception drivers over time. Share straightforward summaries and trend analyses with your team or board, showcasing top issues, planned fixes, and demonstrable progress in managing your AI brand presence without manual data collection.
Multi-Model Monitoring Dashboard
Consolidate your AI brand management into a single, dynamic dashboard. Monitor real-time perceptions across all tracked models simultaneously, identify which sources are shaping responses, and spot narrative drift instantly. This centralized command center eliminates the need for fragmented, manual checks, saving teams weeks of work.
Use Cases of Sentaiment
Proactive Brand Risk Mitigation
Marketing and PR teams use Sentaiment to conduct regular perception audits, swiftly identifying and correcting inaccurate, outdated, or harmful descriptions of their brand across AI models. This proactive stance prevents misrepresentation from spreading and damaging reputation, turning potential crises into controlled corrections.
Strengthening Market Positioning
Agencies leverage the platform to audit how AI models describe a client's unique value propositions and competitive differentiators. By analyzing gaps and implementing Suggested Actions, they can systematically reinforce key strengths and strategic messaging, ensuring AI narratives align with desired market positioning.
Accelerating New Product Launches
When launching a new product or service, teams use Sentaiment to ensure AI models accurately reflect the latest offerings and messaging from day one. The platform identifies visibility gaps and provides clear steps to establish a strong, correct AI presence, capturing buyer intent from the first AI-powered search.
Competitive Intelligence and Gap Analysis
Strategic communicators run audits not only on their own brand but on key competitors. By comparing Echo Scores and narrative themes, they can identify competitive weaknesses, uncover market opportunities, and adjust their own strategy to capitalize on gaps in the AI perception landscape.
Frequently Asked Questions
How quickly can I see results?
Extremely fast. Your first Perception Audit and Echo Score are generated within 5 minutes of starting. You get immediate visibility into your AI brand perception and can begin implementing the platform's Suggested Actions right away to start influencing model outputs.
Which AI models does Sentaiment monitor?
The platform tracks all major models that shape public perception, including OpenAI's ChatGPT, Anthropic's Claude, Google's Gemini, Perplexity, xAI's Grok, and Meta's Llama. This comprehensive coverage ensures you're not missing critical narratives on any influential platform.
How is Sentaiment different from traditional SEO or social listening?
Traditional tools track your owned content and public mentions. Sentaiment is built for the AI era, analyzing how synthetic intelligence interprets and represents your brand based on its training data. It reveals the narrative LLMs construct about you, which is increasingly the first point of contact for buyers.
Do I need technical expertise to use the platform?
Not at all. Sentaiment is built specifically for marketers and communicators. It translates complex AI outputs into straightforward scores, visual dashboards, and clear, prioritized action plans with copy guidance and schema checks, requiring no coding or deep technical knowledge.
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