Feedbase

About Feedbase

Feedbase is designed for businesses seeking to enhance user engagement by collecting customer feedback seamlessly. The platform features an easy-to-integrate widget that offers an AI-powered dashboard, allowing users to analyze feedback insights effectively. By using Feedbase, businesses can improve services according to customer needs.

Feedbase offers a straightforward pricing model: a free tier for one site and one feedback widget, and a startup plan at $9/month for unlimited sites and feedback widgets. Users benefit from added features like priority support and an AI dashboard when they upgrade, ensuring they maximize customer insights.

Feedbase's user interface is designed for optimal ease of use, featuring a simple yet effective layout that enhances user interaction. The minimalistic design and intuitive controls ensure a seamless experience while users navigate the essential features, making feedback collection simple and effective.

How Feedbase works

Users begin by integrating Feedbase into their website using a simple script. Once set up, they can customize their feedback widget to fit their branding. Customers provide feedback directly through the widget, which is then collected and analyzed through the AI-powered dashboard. Notifications keep users informed about feedback trends and insights, enabling them to make informed adjustments to their services.

Key Features for Feedbase

AI-Powered Dashboard

The AI-Powered Dashboard of Feedbase offers users real-time insights into customer feedback trends. This unique feature empowers businesses to understand user sentiments thoroughly, allowing for strategic improvements. By leveraging these analytics, companies can enhance customer satisfaction and drive more impactful decision-making.

Email Notifications

Feedbase includes a robust email notification system that alerts users to new customer feedback and insights. This feature ensures that businesses remain responsive to customer needs, enabling them to quickly address issues and adapt services. It enhances user interaction and fosters stronger customer relationships.

Simple Integration

Feedbase allows for simple integration with any website, ensuring that businesses can start collecting feedback without hassle. This unique aspect makes it accessible for users with varying technical skills, enabling anyone to enhance their customer engagement quickly and efficiently through effective feedback collection.