Kastro

About Kastro

Kastro is your go-to AI-first customer support platform aimed at startups and indie hackers. With its innovative AI Chatbot, Kastro handles repetitive queries and allows human agents to focus on complex issues, ensuring faster service and customer satisfaction. Elevate your support experience with Kastro!

Kastro offers simple, tiered pricing plans to cater to various needs. The free trial allows startups to explore its features, while affordable paid plans provide extensive functionalities, including advanced AI features and enhanced support. Users can experience significant value at competitive prices with Kastro.

Kastro features an intuitive user interface designed for seamless navigation. With a tidy layout and distinct user-friendly features, such as AI-driven suggestions and quick replies, Kastro enhances the customer experience and streamlines support operations, making it easy to manage interactions efficiently.

How Kastro works

Users begin with an easy onboarding process on Kastro, integrating it with their platform in minutes. They can then set up the AI Chatbot to resolve repetitive inquiries while directing complex issues to human agents. Kastro's integrated help center and live chat features ensure customers find answers quickly and efficiently.

Key Features for Kastro

AI Chatbot Integration

Kastro’s AI Chatbot integration allows for smart handling of repetitive questions, enhancing customer support efficiency. Powered by ChatGPT, it swiftly suggests relevant articles and solutions, freeing human agents to concentrate on more complex queries, thus streamlining the overall support experience.

Help Center Integration

Kastro provides seamless help center integration, enabling customers to access relevant articles directly within chat conversations. This feature empowers users to find answers quickly and minimizes the need for direct assistance, thus improving response time and increasing customer satisfaction levels.

Customizable Quick Replies

Kastro’s customizable quick replies feature allows users to create pre-defined responses for common queries. This functionality ensures consistency in communication and saves time for customer support teams, enhancing productivity while ensuring that customers receive fast, accurate answers in real time.