Paperchat - AI customer support

Paperchat is a powerful AI-driven customer support platform that lets you build custom chatbots and document assistants trained specifically on your business data. Whether you need to automate customer service, capture leads, or get instant answers from your files, Paperchat delivers fast, accurate, and multilingual support without requiring any coding skills. The platform uses advanced large language models to read, search, summarize, and respond conversationally to user queries based on your uploaded content including PDFs, webpages, text files, and knowledge bases. Paperchat is designed for businesses of all sizes, from e-commerce stores and SaaS companies to agencies and freelancers who want to streamline customer interactions, reduce support costs, and improve response times. With features like analytics and reporting, human handover for complex issues, no-code integrations with popular tools, and support for over 95 languages, Paperchat empowers you to engage customers intelligently and efficiently. The platform also includes lead collection capabilities, making it a complete solution for turning visitor conversations into revenue opportunities. Whether you need a simple FAQ bot or a sophisticated AI agent that understands your entire product catalog, Paperchat adapts to your needs and scales with your business. Get started for free with no credit card required and see how fast your support can become automated, insightful, and customer-friendly.

Custom Training on Your Data

Your chatbot is trained exclusively on your own files, website content, knowledge base, or natural language text. This means it understands your products, services, and business context deeply, allowing it to make intelligent suggestions and provide accurate, sourced answers. You simply upload your data, and Paperchat handles the rest.

Analytics and Reporting

Review every chatbot conversation and leverage advanced analytics to identify trends, uncover common user queries, and optimize your chatbot performance over time. This feature gives you actionable insights into customer behavior, helping you refine your support strategy and improve response accuracy continuously.

Multilingual AI Models

Paperchat supports over 95 languages, enabling your chatbot to communicate fluently with customers from around the world. It can understand complex queries, informal remarks, and regional nuances, then respond in the appropriate language. This makes your support truly global without additional effort from your team.

No-Code Integrations

Connect Paperchat to your favorite no-code platforms and tools like Shopify, Webflow, Wix, Framer, WordPress, and WooCommerce with zero coding. Automate your workflows, sync customer data, and ensure your chatbot works seamlessly within your existing tech stack, saving you time and technical resources.

Automating E-commerce Customer Support

E-commerce businesses can deploy Paperchat to handle common customer queries about orders, shipping, returns, and product details. The chatbot is trained on your product catalog and policies, providing instant, accurate answers 24/7. This reduces the workload on your support team, speeds up response times, and improves customer satisfaction while freeing your staff to focus on complex issues.

Lead Generation and Qualification

Use Paperchat to engage website visitors proactively and collect leads through natural conversations. The chatbot can ask qualifying questions, capture contact information, and route high-potential leads to your sales team. By integrating with your CRM, you ensure every lead is tracked and followed up efficiently, turning casual browsing into measurable revenue.

Internal Knowledge Base and Document Research

Teams can use Paperchat as a document assistant to quickly search, summarize, and extract insights from internal files, reports, and knowledge bases. Instead of manually sifting through hundreds of pages, employees simply ask questions and get sourced answers instantly. This accelerates research, onboarding, and decision-making across departments.

Multilingual Customer Support for Global Businesses

Companies serving international audiences can rely on Paperchat to provide consistent support in over 95 languages. The chatbot understands and responds in the customer's preferred language, eliminating language barriers and ensuring a seamless experience. This is ideal for SaaS companies, travel platforms, and any business with a diverse customer base.

What is Paperchat?

Paperchat is an AI-powered customer support platform that lets you create custom chatbots trained on your own data including files, websites, knowledge bases, and text. It uses large language models to answer questions conversationally, collect leads, provide analytics, and integrate with your existing tools. No coding is required, and it supports over 95 languages.

Do I need a website to use Paperchat?

No, you do not need a website to use Paperchat. You can train your chatbot on files, PDFs, text documents, or a knowledge base without any website content. This makes it suitable for businesses, researchers, and individuals who want to build a document assistant or internal support tool without an online presence.

Do I need an OpenAI API key?

No, you do not need to provide an OpenAI API key. Paperchat handles all the underlying AI infrastructure for you. Simply upload your data, configure your chatbot, and start using it immediately. The platform manages the language models and processing so you can focus on your customers.

Is there a trial period for the paid plans?

Yes, Paperchat offers a free plan to get started with no credit card required. For paid plans, there is a trial period that allows you to test the advanced features before committing. You can explore the platform risk-free and upgrade when you are ready to scale your support capabilities.

Paperchat offers a free plan with no credit card required to get started. Paid plans are available for businesses that need higher usage limits, advanced analytics, and additional integrations. For detailed pricing tiers and features, visit the Pricing page on the Paperchat website. The free plan is ideal for testing and small-scale use, while paid plans scale with your business needs.